Accessibility Statement for Rayners Lane Florist
Our Accessibility Commitment
At Rayners Lane Florist, we believe that everyone should have equal opportunity to enjoy our fresh flowers and exceptional service. As part of our ongoing commitment to accessibility and inclusion, we strive to ensure our online ordering platform is easy to use for all Rayners Lane customers, regardless of ability. We understand the importance of providing an environment where everyone can independently select, order, and enjoy our flowers, arrangements, and gifts.
Adhering to WCAG 2.1 AA Standards
We are dedicated to meeting the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA criteria throughout our website. These guidelines are considered the benchmark for web accessibility, helping to make web content more usable for a wider range of people with disabilities, including those with visual, hearing, cognitive, and motor challenges. Regular reviews, audits, and updates are conducted to ensure compliance and to quickly address any new issues that may arise.
Screen Reader Compatibility
Our website was designed with compatibility in mind for leading screen readers. Whether our customers rely on JAWS, NVDA, VoiceOver, or TalkBack, we work to ensure that all image descriptions, navigation menus, forms, and order processes are easily accessible and understandable. Interactive elements—including order forms and flower galleries—are labeled properly to support those who navigate Rayners Lane Florist online without sight.
High Contrast and Readable Design
We prioritise high contrast colour schemes and clear font choices to enhance readability for every visitor, including those with visual impairments or colour vision deficiency. Our design choices help ensure that text, buttons, and details about our flower arrangements remain legible and easy to distinguish, making it as simple as possible for all users to complete their orders online.
Facilitating Easy Online Orders for All
Accessibility is central to our mission at Rayners Lane Florist. We want every customer in Rayners Lane and beyond to be able to browse, select, and purchase their floral gifts online with ease. Our accessible website helps to remove barriers, allowing all individuals—including those using assistive technology—to enjoy a convenient and welcoming online experience every time they visit our florist.
Ongoing Improvements and Feedback
We understand that accessibility is a journey and we are always open to feedback. If you have suggestions on how we can improve the accessibility of the Rayners Lane Florist website or encounter any difficulties while placing an order, we encourage you to contact us. Your feedback ensures our services remain as inclusive and accessible as possible for all customers in the Rayners Lane area and beyond.
Contact Us for Accessibility Support
If you experience any accessibility issues or require assistance when ordering online from Rayners Lane Florist, please reach out using the available contact methods on our website. We are committed to addressing your concerns promptly and providing personalised support to help you place your order with ease.
